Customer support

Current Hours of Operation (COVID related)

Mondays & Thursdays 10am - 4pm

You may contact us during our current business hours at 845-744-5700. You may also leave a message and we will get back to you as soon as possible. 

Emails are checked daily, so please send us an email to [email protected] for a more prompt response.



Do we accept international orders?

Yes. International orders may be placed over the phone or via email. 

Do we offer expedited shipping?

Expedited or express shipping is available at an additional cost. We are not responsible for any delays caused by shipping companies (seasonal or weather related). 

What is our processing time? 

Due to Covid our current shipping days are Mondays and Thursdays, weather permitting.